Side topic: Elevator EXP set-up

Fatmangolf wrote: I believe there may be good news coming from The Moorlands.

Correct.
Firstly I'd like to thank Graham for the time and effort he's obviously put in to try and resolve the problem I had.
tg for the suggestion about a shoebox because he had a good idea where the buzz was coming from and Fatmangolf for his efforts and time with the "loaner" programme.
Fatmangolf should know why I originally suspected the Elevator?
I can categorically state that there's nothing wrong with it at all. The Reflex was never really a suspect.
I tried the Cusat cables which Fatmangolf had sent but found that the buzz was then in the left AND right channels, whereas before left only! Changed back to Chord and it was still there in BOTH channels.
I'd just about given up and was ready to send the Elevator to Graham to check when I had a slight brainwave, that doesn't happen much these days, and remembered that a successful trial was carried out in the early 1960s using granite as a substitute for porcelain to insulate high tension power lines from their carriers.
Next stop the kitchen from where I acquired a 2cm thick x 40cm x 30cm granite chopping board. I dug out some rubber feet too. This I placed on top of the equipment rack with the Elevator, Reflex, Era Gold and Solo UL on it, rubber feet between granite and rack top. The Elevator at the far left where I had found, using the shoebox test, the buzz was the least audible.
After connecting everything and power on I slowly increased the pre-amp vol. to maximum. Nothing, almost total silence except for a slight hiss from the speakers. So granite "rocks" in this instance.
I've set up the Pink Triangle Tarantella/Nima/Denon DL304MC for listening. With the Elevator and Reflex both being switched on and off intermittently for the past couple of days there's been no proper "burn in". Now they've been on continuously overnight allowing a proper listen later today.
I did try a couple of lps late last night. Paul Simon's, There Goes Rhymin' Simon and Tony Christie's, Now's The Time. Kodachrome on side 1 of PS's has a guitar on the left and last night it frankly sounded awful, very bright and non-descript. Out of curiosity I tried it again this morning and it now sounds like a guitar. So possibly just an overnight "burn" seems to have improved things.
The first track on TC's has a really deep and strident bass line throughout which the Elev./Refl. handled superbly last night, might I say better than my own Era Gold?
I'll listen through my speakers later, last night and this morning was with my Denon headphones.

This is the point this side topic returned to the main topic and this link http://www.gspaudio-community.activeboards.net/uk-loan-programme_topic1211_post9692.html#9692 takes you back to the main UK Loan Programme topic where it left off.

This was a locked topic but members may wish to add to it as tg did on the end of the main topic, so I unlocked this topic and moved it here.

Complicated? Think how I feel


Edited by Graham Slee - 20 Nov 2011 at 9:05pm

I am utterly blown away but this!!! I worked in a hifi shop for 10 years until VERY recently (like..last year!) and have NEVER and I do mean NEVER experienced this level of customer service by ANY company (and we dealt with a lot!). Obviously some are better than others (NO I won't name names ), but only one other company springs to mind, that even falls into the same ball-park as this. I know this is an old thread now, but I can't for one minute imagine anything has changed in terms of the level of customer service and it really does reassure my faith in the industry to know that there are still people (and companies) out there like Graham Slee. Makes me want to finally buy the Revelation M/EXP I have been saving up for, knowing this is the kind of back-up available! FANTASTIC!