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...as we forgive our online shoplifters!

Printed From: Graham Slee Hifi System Components
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Forum Name: Graham Slee Blog [sponsored by Cadman Enterprises Ltd]
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URL: https://www.hifisystemcomponents.com/forum/forum_posts.asp?TID=1396
Printed Date: 27 Mar 2026 at 4:00am
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Topic: ...as we forgive our online shoplifters!
Posted By: Graham Slee
Subject: ...as we forgive our online shoplifters!
Date Posted: 16 Apr 2012 at 7:33am
As the Lord's prayer goes:

"Forgive us our debts...

...as we forgive our online shoplifters!"

Hey, hang on there, something isn't quite right about that?

And it's even worse when PayPal aid and abet the criminal as in a recent case where we delivered by Royal Mail Special Delivery - WITH PROOF OF DELIVERY - and the customer for want of a better word, told PayPal we'd not delivered!

Even with PROOF OF DELIVERY by HER ROYAL MAJESTY, the American PayPal company chose to back the thief!

If the boot was on the other foot, all parties would be on a plane to the USA to stand trial.

If the UK had balls it would set up a proper online transaction handling portal for itself and boot PayPal off this island, along with Tony Blair and all others responsible for selling us to the USA!

AND THAT'S WHY WE NO LONGER ACCEPT PAYPAL (OR PLASTIC FOR THAT MATTER) FOR UK TRANSACTIONS!


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That none should be able to park up and enjoy the view without a smartphone and the knowledge in how to use apps



Replies:
Posted By: morris_minor
Date Posted: 16 Apr 2012 at 7:50am
Who had signed for the delivery, Graham?

Sounds a lousy situation ...

BTW if you don't take plastic how do folks pay for online purchases ??

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Bob

Majestic DAC/pre-amp
Accession MC/Enigma, Accession MM, Reflex M, Elevator EXP, Era Gold V
Solo ULDE, Novo, Lautus USB and digital, Libran balanced, CuSat50
2 x Proprius + Spatia/Spatia Links


Posted By: ServerBaboon
Date Posted: 16 Apr 2012 at 8:06am
Perhaps you can publish the serial number as stolen property.

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Steve

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Various bits of GSP Kit ..well two so far, unless you count the cables that is.


Posted By: Guests
Date Posted: 16 Apr 2012 at 9:37am
Sounds like a County Court action is required ( Small Claims Court ).
 
Quite easy to do these days.
 
Adrian.


Posted By: Suggs
Date Posted: 16 Apr 2012 at 10:47am
Better still, publish the name and address of the "customer". Name and shame I say!Angry

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Derek


Posted By: mrarroyo
Date Posted: 16 Apr 2012 at 10:50am
As a norm PayPal sides with the buyer even with signed delivery. Sorry to hear.

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Miguel


Posted By: ServerBaboon
Date Posted: 16 Apr 2012 at 12:02pm
Originally posted by Suggs Suggs wrote:

Better still, publish the name and address of the "customer". Name and shame I say!Angry


You can't actually prove that some one didn't else intercepted the parcel so that would be a risky move.


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Steve

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Various bits of GSP Kit ..well two so far, unless you count the cables that is.


Posted By: Graham Slee
Date Posted: 16 Apr 2012 at 12:38pm
Originally posted by morris_minor morris_minor wrote:

Who had signed for the delivery, Graham?

Sounds a lousy situation ...

BTW if you don't take plastic how do folks pay for online purchases ??


Quite happy to accept cheques in the UK Smile


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That none should be able to park up and enjoy the view without a smartphone and the knowledge in how to use apps


Posted By: Graham Slee
Date Posted: 16 Apr 2012 at 12:42pm
Originally posted by ServerBaboon ServerBaboon wrote:

Perhaps you can publish the serial number as stolen property.


Yes, the following Solo Ultra Linear 0150-434 with PSU1 0150-387 is stolen property. It is also fair for all would be purchasers of SH gear to note that any product having had its serial number removed should also be considered stolen property and report the matter to the police (for what use they are...)

Giving the customer the benefit of the doubt, if it was intercepted, then he has nothing to fear.


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That none should be able to park up and enjoy the view without a smartphone and the knowledge in how to use apps


Posted By: morris_minor
Date Posted: 16 Apr 2012 at 2:16pm
Originally posted by Graham Slee Graham Slee wrote:

Originally posted by morris_minor morris_minor wrote:

Who had signed for the delivery, Graham?

Sounds a lousy situation ...

BTW if you don't take plastic how do folks pay for online purchases ??


Quite happy to accept cheques in the UK Smile

Ah - cheques. I should have "checked" the site before asking. Clown

The only time I ever use cheques are for school dinners/trips etc. Aren't there plans to phase them out?

IMO only offering cheques for payment will put some people off ordering, and cheque fraud isn't unknown. I guess you're between a rock and a hard place here . . .


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Bob

Majestic DAC/pre-amp
Accession MC/Enigma, Accession MM, Reflex M, Elevator EXP, Era Gold V
Solo ULDE, Novo, Lautus USB and digital, Libran balanced, CuSat50
2 x Proprius + Spatia/Spatia Links


Posted By: suede
Date Posted: 16 Apr 2012 at 4:54pm
So, if registered and signed upon delivery mail isn't good enough then basically all online shopping is total anarchy? It puzzles me why PayPal would aid obvious thieves in their stealing, what's in it for them? It just foils their own business


Posted By: Graham Slee
Date Posted: 16 Apr 2012 at 5:05pm
As there is no other obvious solution for small fry such as ourselves then we are stuck between the devil and the deep blue devil... Wink

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That none should be able to park up and enjoy the view without a smartphone and the knowledge in how to use apps


Posted By: hotmog
Date Posted: 16 Apr 2012 at 5:10pm
If the item was despatched within 7 days of receiving payment, and you have online proof of tracking and delivery, then you are covered by Paypal's Seller Protection policy. However for transactions with a value of £150 or more, you need to provide proof of signature from the recipient. If you have that, I would ring Paypal and appeal. If the signature is not that of the recipient, then you might have a legitimate claim against the courier.




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http://www.victorian-breweriana.uk - Hotmog's Victorian Breweriana


Posted By: Graham Slee
Date Posted: 16 Apr 2012 at 7:04pm
The Police online enquiry service say in an email response that it's reportable to our local Police station who should investigate, so we'll try that first.

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That none should be able to park up and enjoy the view without a smartphone and the knowledge in how to use apps


Posted By: Fatmangolf
Date Posted: 16 Apr 2012 at 7:32pm
Worth doing IMO, if only for the principle that we always prosecute. As always it's a load of work for an honest retailer to chase some fodgy ducker who had it away with the goods!


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Jon

Open mind and ears whilst owning GSP Genera, Accession M, Accession MC, Elevator EXP, Solo ULDE, Proprius amps, Cusat50 cables, Lautus digital cable, Spatia cables and links, and a Majestic DAC.



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