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Mains drop out

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Drewan77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Drewan77 Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jul 2017 at 7:42pm
Originally posted by Richardl60 Richardl60 wrote:

Any difference battery power to grid feed?
It's difficult to say as everything passes through the inverter & switches seamlessly so you have no idea if power is coming from the panels directly, the batteries or grid until you look at either the inverter display or the online monitoring app. There was one instance though when I was listening & we had a power cut - everything stopped for a couple of seconds and when it restarted, music sounded exactly the same as before.

Originally posted by Richardl60 Richardl60 wrote:

Graham you should try British Gas who I have to deal with for our business! It would be an insult to compare with a stupid zombie!😖
Funnily enough, although British Gas is not our energy provider, I do use them for the quarterly feed-in tariff payments and they are super efficient & helpful.
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Graham Slee View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Graham Slee Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jul 2017 at 3:48am
Originally posted by Drewan77 Drewan77 wrote:

Funnily enough, although British Gas is not our energy provider, I do use them for the quarterly feed-in tariff payments and they are super efficient & helpful.


After being a British Gas user since the days they were called Emgas, they recently decided to gazump my business electricity prices citing my bad credit rating as the cause for their decision.

They said I should contact Experian, and I should settle my outstanding bill.

I did one better - I went online at Experian and entered all the details, and it returned the best credit rating possible.

As for the outstanding bill, there isn't one - it was paid in full by DD last month!

British Gas are unrepentant - if their f**k-up isn't scripted they can't do anything about it - such an ignorant 'too big to fail' bunch of nasty people!




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Richardl60 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Richardl60 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Jul 2017 at 7:58am
Sounds about right.

They sent a bill for 18 months electric in one of our premises for over £8k.

Rang and overseas call centre would speak as I wasn't on their named list. They said I neeed to get a named person to contact them, I threw a few possible names without success. They wouldn't tell me who was authorised so offered to send a letter by a partner which I did. They rejected the letter as the couldn't read the signature of which they had no record anyway!

This remains outstanding after 5 months. They do speak on 4 other accounts.

There are lots more things....
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